Notes on Human Behaviour and Digital Signage

Numbers are frequently referenced. Playback logs and system metrics provide useful insight.



In real environments, human response shapes outcomes. A screen can be active, still be ignored.



Observing real-world behaviour clarifies why others underperform. Digital signage works best when it aligns with how people behave.



Why numbers alone are not enough


System data confirms that screens are running. It supports maintenance.



What data does not reveal whether information is understood. Schedules can run flawlessly without achieving communication goals.



Focusing only on metrics limits insight. Effective evaluation requires observation.



Real-world audience behaviour


Viewing is often incidental. Messages are absorbed quickly.



Movement patterns influence attention. Displays positioned in shared spaces build familiarity over time.



Because focus is elsewhere, messages must be clear. Behavioural reality favours simplicity.



Why location affects signage impact


Context influences perception. A display positioned out of view fail to register.



Setting influences behaviour. A message suitable for a waiting area may fail elsewhere.



Understanding context improves effectiveness.



Behavioural value of repeated exposure


Repeated exposure builds recognition. Digital signage benefits from repetition.



Novelty may attract initial attention. However, consistency proves more effective.



Behaviour favours recognition over surprise. Effective signage balances change and stability.



Designing for human patterns


Effective digital signage planning starts with behaviour. Understanding how people move supports clarity.



When placement matches movement, messages are absorbed naturally.



It separates effective signage from ignored screens. Not just for systems.

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